Responsible Gaming
Introduction
At 89burlingtonstoakleigh.com, we believe gambling should be enjoyed as entertainment only. It is never a way to earn money or solve financial problems. Please gamble responsibly and within your means. Set limits you can afford to lose and stick to them.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to access gambling services. If you are under the legal age, please do not participate in gambling activities. We take age verification seriously and reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
If you recognise any of the following signs in your behaviour, you may have a gambling problem:
- Chasing losses by gambling more to recover money you've lost
- Gambling with money needed for essential expenses (rent, food, bills)
- Hiding gambling activities or lying to friends and family about your gambling
- Spending more time or money gambling than intended
- Feeling anxious, irritable, or restless when trying to cut back or stop
- Neglecting work, school, family, or social activities to gamble
- Borrowing money or going into debt to gamble
- Gambling to escape problems or relieve stress
- Failed attempts to reduce or control gambling
Self-Help Tools
Most reputable online casinos offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a limit on how much you're willing to lose during a gaming session
- Reality Checks: Receive regular reminders about how long you've been gambling and how much you've spent
- Session Limits: Set automatic timeouts to disconnect after a predetermined period
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling accounts
If you cannot control your gambling, self-exclusion is a powerful tool. Use it to take a break or stop permanently.
Support Organisations in Australia
If you or someone you know needs help with gambling, these organisations provide free, confidential support in Australia:
- Gambling Help Online – Free counselling and support for problem gambling in Australia
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (toll-free) - Gambler's Help – Victoria's gambling counselling service
Phone: 1800 858 858 - Lifeline Australia – General crisis support
Phone: 13 11 14 (24/7)
International Support Resources
If you are located outside Australia, the following organisations offer support:
- GamCare (UK) – www.gamcare.org.uk
- GamStop (UK) – www.gamstop.co.uk – National self-exclusion scheme
- Responsible Gambling Council (Canada) – www.responsiblegambling.org
- National Council on Problem Gambling (USA) – www.ncpgambling.org
- Bundeszentrale für gesundheitliche Aufklärung (Germany) – Information on problem gambling support
Call to Action
If you think you have a gambling problem, help is available. Seeking support is a sign of strength, not weakness.
Contact Gambling Help Online on 1800 858 858 (toll-free and confidential) to speak with a counsellor today. You can also use the organisations listed above to find support in your country.
Remember: You are not alone, and recovery is possible.